One Medical Expands Clinic and Market Presence One Year Following Amazon Acquisition

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A year after Amazon acquired One Medical for $3.9 billion, the provider of physician-staffed clinics and virtual care has expanded by adding over 15 new offices and is set to enter two new U.S. markets by the end of the year. With nearly 240 primary care offices in over 20 U.S. markets, One Medical is expanding in existing markets while also planning to open new locations in Milwaukee and Hackensack, New Jersey. Amazon and One Medical executives are aiming to meet the growing demand for primary care services, especially in areas where many Americans do not have a primary care provider.

One Medical’s chief executive officer, Trent Green, emphasized the company’s focus on meeting the specific needs of each metropolitan area and providing convenient access to care for its members. Amazon’s commitment to expanding One Medical’s services aligns with the company’s strategy of offering a range of healthcare services through its One Medical, One Medical Seniors, and employer-specific offices. This expansion comes at a time when other major retailers like Walmart and CVS are also growing their presence in the healthcare market by adding new clinics and services.

While other healthcare providers like Walgreens have faced challenges in expanding too quickly, One Medical executives believe their model is performing well. Unlike tying physicians’ productivity to patient volume, One Medical’s physicians are salaried and the expansion of offices and clinics is based on each market’s specific needs. The company has also formed partnerships with local healthcare systems to extend primary care services to areas where these systems may not have providers, allowing for more specialized services to be accessed through One Medical’s platform.

In partnership with healthcare systems like Hackensack Meridian Health in New Jersey and Advocate Aurora Health in Milwaukee, One Medical is expanding its footprint and aiming to provide selection, value, and convenience to both members and healthcare partners. These partnerships not only enhance the range of services available to members but also make One Medical an attractive option for commercial health insurers and employers looking to offer comprehensive health benefit packages. By working with some of the nation’s largest healthcare systems, One Medical is able to offer top-quality care and a team-based approach to healthcare delivery.

Overall, One Medical’s expansion strategy focuses on meeting the evolving needs of consumers for accessible and convenient primary care services. With the support of Amazon and partnerships with local healthcare systems, the company aims to continue its growth and become a leading provider of value-based care. By prioritizing the well-being of providers and delivering high-quality care to its members, One Medical is positioning itself as a trusted and innovative player in the healthcare industry.

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