Damian, as SVP, Professional Services at BairesDev, is responsible for overseeing customer relations and safeguarding the company’s operations. The practice of software outsourcing began to gain momentum in 1989 when Kodak handed its data processing needs to IBM, marking a significant shift towards delegating IT services to external vendors.
Research shows that 90% of small businesses in the U.S. plan to outsource some function of their business, as outsourcing can help cut costs and amplify software resources. However, finding the right outsourcing provider involves more than simply recruiting developers. There are different nuances and flexible arrangements for various software needs, whether it be a smaller organization in need of mobile services or a larger organization seeking additional help to meet deadlines.
Despite the benefits of outsourcing, there are common misconceptions that can lead to frustrations. These include concerns about the quality of work, control over projects, cost savings, communication barriers, and the idea that outsourcing is only beneficial for large corporations. Damian addresses these myths by providing strategies for overcoming challenges and maximizing the benefits of outsourcing.
To ensure quality work from outsourced developers, Damian recommends probing the vendor on their recruitment process and ensuring that developers align with the company’s values. Effective communication tools and methods can help maintain control over projects and ensure transparency between the client and outsourcing team.
Outsourcing is not just about cost savings, but also about accessing specialized skills and scaling efficiently. Nearshoring can offer benefits such as cultural alignment, improved communication, and better employee engagement. Any company, regardless of size, can customize outsourcing models to address immediate needs and achieve substantial returns on investment.
In conclusion, strategic software outsourcing involves thorough due diligence, effective communication practices, filling skill gaps, treating outsourced developers as integral team members, and considering nearshoring for higher cultural alignment. By carefully selecting outsourcing partners and building strong relationships, companies can leverage specialized talent quickly and efficiently.