Wesco, a US convenience store chain, has reached a milestone in its delivery service operations by surpassing $3 million in annual sales. With approximately 35 of its 55 locations offering delivery services, the chain experienced 43% growth in delivery in 2023. Nancy Westgate-Systema, President at Wesco, believes that delivery is an important aspect of the industry’s future and aims to lead the way in providing convenient service to customers. With a focus on serving customers on their terms, Wesco is proud of its achievements in this area and looks forward to continued growth.
Gas N Wash, a family-owned chain in Chicago’s suburbs, has launched an enhanced mobile app and rewards program in collaboration with Rovertown. Following a soft launch in 2023, the app now ranks in the top 5% on Rovertown’s platform based on average monthly active users per store. Laura Krawisz, VP of Marketing at Gas N Wash, emphasizes the importance of building a culture centered around the app and loyalty program. The team is proud of the progress they have made and is dedicated to providing customers with a seamless experience.
Carrefour Belgium has introduced a Carrefour Reeborn pop-up store in Brussels, focusing on buying and selling second-hand items. Customers can sell non-food items such as clothing, furniture, and toys and earn Carrefour Bonus Points to use for shopping at Carrefour stores. The pop-up also allows stores to sell surplus stock of new non-food products through Reeborn. The collaboration with Reckon AI has resulted in the creation of a unique shopping experience that runs from April to September and offers customers a sustainable shopping option.
Luxury fashion industry specialist Luxe Collective has partnered with Confer With to provide a personalized live video shopping experience for customers. This partnership marks a new era in online luxury shopping, combining live video shopping technology with high-end fashion. Customers of Luxe Collective can now enjoy a tailor-made personal shopping experience that brings the elegance of the store directly to their screens. This innovation aims to enhance the online shopping experience for luxury fashion enthusiasts.
G.H. Bass EU has introduced a web-based scanning solution powered by ReaLift that allows shoppers to find their ideal shoe size by scanning their feet on their mobile devices. By following step-by-step instructions on the web application, shoppers can easily scan their feet and receive their ideal shoe size and foot dimensions. The measurements are saved for future reference, making it convenient for shoppers to find their perfect fit in different styles. This innovative technology aims to improve the online shopping experience for customers.
In the retail technology funding landscape, several ventures have secured significant investments in various sectors, including blockchain-enabled Web3 fashion startups, customer journey management platforms, and computer vision and AI-powered warehouse inventory monitoring solutions. With ventures such as Wonder, mmERCH, and Pandion receiving funding, the retail tech industry continues to evolve and innovate. These investments highlight the importance of technology in enhancing the retail experience and meeting the changing needs of consumers.